We were recommended to ABC Dental by a current customer we have worked closely with for a number of years. ABC Dental recently took over a new surgery and contacted us regarding a re-branding of their business as their marketing strategy was not up to date. They wanted to establish a direct and personal approach of communication between themselves, their existing clients and their new clients.
100% of their online customer base and sales were made on their eBay store. Our challenge was to bring their customers away from eBay and its astronomical charges and onto the actual Regency Rags website. We needed to start from scratch and create a strong recognisable brand with an easy, user friendly shop interface. It was also important that even though they were spread across two different markets, products and listings were updated on regencyrags.co.uk as well as on their eBay store. We also need to create some interesting promotional material that would help to increase their customer base, boost sales and strengthen the brand.
We created a professional new looking website, logo and brand that accurately represent the essence of their company. We also designed promotional material that can be placed in every shipment, incentivising customers to purchase from regencyrags.co.uk. We also made sure that there was seamless syncing of product information on their eBay store and their website. Currently we manage their Facebook page, dealing with any customer service queries and uploading promotional material and offers that we’ve designed to help maintain an engaged Twitter and Facebook following.
We are constantly generating new and exciting means of promotion and to improve our skills. Every time we get better, our customers get even better service. And we never sell one size fits all packages, but rather fine tune each promotion to our customers specific needs. So, give us at New Media Farm call and discover what we can do for you.
Visit Regency Rags here: www.regencyrags.co.uk
Visit their Facebook page here: Regency Rags Facebook
